Camera going offline

Nita4759 — Thu, 08 Sep 2022 19:12:16 GMT

Please help. I have 4 of the Arlo essential pro cameras with spotlight. Three of them work fine but the 4th keeps going offline. I do not have a smart hub or base station. All the cameras are within equal distance of the router. The app shows the battery level is good. The others will let me restart them but because the 4th one is offline it doesn’t give me that option. I can remove the device (which I’ve done) but it takes several tries before it will reconnect only to go offline again later. I see a pop up every now and again that asks if I want to deactivate the camera. I typically select no and then when I go back to find the “deactivation tab” it’s not there. Is there a simple fix for this? It’s really frustrating that only 1 camera keeps going offline. Any help is appreciated. Thanks.

Re: Texas

jguerdat — Wed, 07 Sep 2022 14:17:02 GMT

Try swapping cameras around to see if it's the camera or location. Just because it's the same distance as the others from the router doesn't mean the signnal strength/quality is the same.

topic Camera going offline in Arlo Essential Wire-Free Cameras

Camera going offline

Re: Texas