https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Arlo-wireless-doorbell-won-t-ring-second-phone/m-p/1875665#M5555 I set up second account it has all p Permissions granted. Can get alerts on all cameras and doorbell. But when push doorbell button it will only call the first account. Any ideas what to try? I also tried removing and regranting permission too still same. And both are iPhones and settings are same on both. Sun, 28 Aug 2022 13:52:33 GMT Dotmar 2022-08-28T13:52:33Z https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Arlo-wireless-doorbell-won-t-ring-second-phone/m-p/1875665#M5555 I set up second account it has all p Permissions granted. Can get alerts on all cameras and doorbell. But when push doorbell button it will only call the first account. Any ideas what to try? I also tried removing and regranting permission too still same. And both are iPhones and settings are same on both. Sun, 28 Aug 2022 13:52:33 GMT https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Arlo-wireless-doorbell-won-t-ring-second-phone/m-p/1875665#M5555 Dotmar 2022-08-28T13:52:33Z https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Arlo-wireless-doorbell-won-t-ring-second-phone/m-p/1876075#M5597 <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>Dotmar,</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>Take a look at the troubleshooting here: </STRONG></SPAN><A href="https://kb.arlo.com/000061950/Not-receiving-calls-when-the-Arlo-Doorbell-button-is-pressed-How-to-Troubleshoot" target="_blank"><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>https://kb.arlo.com/000061950/Not-receiving-calls-when-the-Arlo-Doorbell-button-is-pressed-How-to-Troubleshoot</STRONG></SPAN></A></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>After exhausting the options in the article listed above, do you still experience the same issue?</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>JamesC</STRONG></SPAN></P> Wed, 31 Aug 2022 16:57:41 GMT https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Arlo-wireless-doorbell-won-t-ring-second-phone/m-p/1876075#M5597 JamesC 2022-08-31T16:57:41Z https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Arlo-wireless-doorbell-won-t-ring-second-phone/m-p/1876082#M5598 Hello,<BR /><BR />Yes. Problem still exists. I turned off permission and back on and waited 24 hours incase there was a delay in system etc… still exists. Wed, 31 Aug 2022 17:22:01 GMT https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Arlo-wireless-doorbell-won-t-ring-second-phone/m-p/1876082#M5598 Dotmar 2022-08-31T17:22:01Z https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Arlo-wireless-doorbell-won-t-ring-second-phone/m-p/1876618#M5636 <P>After farther troubleshooting was determined to be a os issue. Have to upgrade the second phone to newer model. Hopefully this helps others. Take care all</P> Mon, 05 Sep 2022 02:09:55 GMT https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Arlo-wireless-doorbell-won-t-ring-second-phone/m-p/1876618#M5636 Dotmar 2022-09-05T02:09:55Z