topic Essential Spotlight Camera wont charge. in Arlo Essential Wire-Free Cameras

Essential Spotlight Camera wont charge.

Epla — Tue, 05 Jul 2022 20:30:25 GMT

I saw a similar post on here about this issue but it did not have a resolution. Both of my camera's will not charge. I have used three separate outlets and had both plugged in for 12+ hours. I am using the charging cable provided and a 5V 2amp adapter.

Re: Essential Spotlight Camera wont charge.

Epla — Tue, 05 Jul 2022 20:34:13 GMT

Just found another post about updating the firmware. Be back once I figure out if that's possible at the moment.

Re: Essential Spotlight Camera wont charge.

StephenB — Tue, 05 Jul 2022 20:37:19 GMT

@Epla wrote:

Just found another post about updating the firmware. Be back once I figure out if that's possible at the moment.

Likely not.

If you have a subscription (paid or trial), you can contact support. Use the support options in the app - one should be phone support.

Re: Essential Spotlight Camera wont charge.

Epla — Tue, 05 Jul 2022 20:55:44 GMT

Yeah, I already had the most up to date firmware. So I dont know why I was have that issue. I had to re-sync my camera and the issue resolved itself.