topic Re: Spotlight camera in Arlo Essential Wire-Free Cameras

Spotlight camera not reconnecting to a new network

Abdow — Mon, 06 Jun 2022 19:41:35 GMT

Ok so has anyone else had issues with these crap cameras not reconnecting to a new network? Has anyone actually received a call from a human at this company?

Re: Spotlight camera

JamesC — Mon, 06 Jun 2022 19:41:22 GMT

Abdow,

Are you able to provide more details about what you are experiencing? Are the cameras offline? Have you tried re-onboarding? At what point are you experiencing an issue?

JamesC

Re: Spotlight camera

Abdow — Sun, 12 Jun 2022 13:37:46 GMT

I have owned these for a year. Lost power and ever since they work only sometimes. Replaced my router and still nothing reset and I might get one of the 3 cameras to flash the blue light. Finally get two working then one after an hour goes offline. This has been a constant battle since purchasing these junk cameras. I opened a ticket and got no where. I am confident these are defective but rather then replacing Arlo just goes silent.

Re: Spotlight camera

JamesC — Mon, 13 Jun 2022 17:26:53 GMT

Abdow,

Before the camera drops offline, what does the signal strength icon show? How far away from your router are the cameras? If you bring them close to the router temporarily to test, do you still experience the same behavior?

JamesC