Can not set up the essential Spotlight camera

yitiewang — Mon, 11 Apr 2022 16:51:27 GMT

Press the sync button, and scan the QR code successfully with arlo iOS app, the indicator flash blue for several seconds then out, nothing happened next, I have tried almost 20 times with APP and web-portal, so frustrated

Re: Can not set up the essential Spotlight camera

StephenB — Tue, 12 Apr 2022 10:41:10 GMT

@yitiewang wrote:

Press the sync button, and scan the QR code successfully with arlo iOS app, the indicator flash blue for several seconds then out, nothing happened next, I have tried almost 20 times with APP and web-portal, so frustrated

Did you select "Essential" with "Add device" or the "Essential Spotlight"? If you select Essential, the onboarding for the Essential Spotlight will fail.

If you can disable 5 ghz wifi in your router, try doing that before onboarding (re-enabling it afterwards).

Also, make sure the app is allowed to use your local network (with iOS that's in the general phone settings - scroll down to the app there and select it)

topic Can not set up the essential Spotlight camera in Arlo Essential Wire-Free Cameras

Can not set up the essential Spotlight camera

Re: Can not set up the essential Spotlight camera