topic Camera distortion in Arlo Essential Wire-Free Cameras

Camera distortion

Trod — Thu, 30 Dec 2021 11:45:18 GMT

All 4 cameras look like blowing snow . Only had these since Christmas Eve

Re: Camera distortion

jguerdat — Thu, 30 Dec 2021 14:26:22 GMT

Post screenshots of what you're seeing. Is this only at night or daytime, too?

Re: Camera distortion

Trod — Thu, 30 Dec 2021 14:33:21 GMT

Only at night and it won’t let me upload a photo . 🤔 but it literally looks like heavy snow .

Re: Camera distortion

jguerdat — Thu, 30 Dec 2021 14:36:56 GMT

You can use the paperclip icon below the text box but be sure that the image has the proper file extension (jpeg won't work but jpg will).

Your description sounds like the wind blowing dust that's reflecting the IR from the night vision LEDs.

Re: Camera distortion

Trod — Thu, 30 Dec 2021 14:39:41 GMT

Here it is

Re: Camera distortion

jguerdat — Thu, 30 Dec 2021 14:41:37 GMT

Nope, didn't work. Nothing attached.

Re: Camera distortion

Trod — Thu, 30 Dec 2021 14:45:48 GMT

Well darn . It’s all 4 cameras so I don’t think it’s dust . It just came a rain storm overnight and when I saw this in the camera I went outside and it wasn’t doing anything .

Re: Camera distortion

jguerdat — Thu, 30 Dec 2021 14:48:17 GMT

Rain could do the same thing. You can try reducing the motion sensitivity to eliminate false triggers caused by the rain, etc. Test to make sure you still get what you need. The sensitivity settings are in your modes and rules, not the motion test.

Re: Camera distortion

Trod — Thu, 30 Dec 2021 14:50:05 GMT

Ok thank you 😊 I will try that tonight .