topic Arlo Essential Spotlight Camera, recordings are not in the library in Arlo Essential Wire-Free Cameras

Arlo Essential Spotlight Camera, recordings are not in the library

Baikal — Sat, 11 Dec 2021 00:29:26 GMT

I bought a new camera a few months ago in addition to my existing cameras. About a month ago this camera stopped recording. I get notifications about movements. but no data in the library. I checked status, it's armed. I checked filter and reset it. I remove this camera from the base and added it again. Nothing works. If it's important, I don't have a subscription, so I get recordings saved for 7 days only.

Re: Arlo Essential Spotlight Camera, recordings are not in the library

StephenB — Sat, 11 Dec 2021 12:42:14 GMT

@Baikal wrote:

If it's important, I don't have a subscription, so I get recordings saved for 7 days only.

It's important. The Essential cameras (like all the newer cameras) requires a subscription to get cloud storage.

Your recordings would stop when the trial subscription ended.