topic Re: System is not communicating in Arlo Essential Wire-Free Cameras

System is not communicating

mdardenne — Wed, 03 Nov 2021 14:29:06 GMT

We have not been able to get the arlo essential with spotlight to restart or show video online or through app in 2 days. The message is that it is not communicating.

How do I get in contact with a tech person to speak to?

Thank you!

Re: System is not communicating

StephenB — Wed, 03 Nov 2021 14:50:18 GMT

@mdardenne wrote:

How do I get in contact with a tech person to speak to?

https://kb.arlo.com/000062610/Arlo-Support-Options

Re: System is not communicating

jguerdat — Thu, 04 Nov 2021 13:25:05 GMT

Also, you can use the app by going to Settings, Support.