https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Essential-Spotlight-Not-Setting-Up/m-p/1828763#M1803 <P>I just bought the Essential Spotlight camera and have not been able to get it set up. I have had a lot of difficulty getting the app and website to find it after the chime. The two times I have been able to get it connected it has been unable to update firmware. It wont show me anything about the camera (status etc) and when I go to Device Info&gt;Firmware it says there is no update available. I let it charge overnight so the battery is full. I have tried the restart option in the app, but doesn't get past "please wait." I have tried power cycling, restoring to factory default, and I cannot remove the battery. Due to certain events I need to get a camera setup and so far this has been extremely frustrating.</P> Fri, 30 Jul 2021 11:55:07 GMT Retired_Member 2021-07-30T11:55:07Z https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Essential-Spotlight-Not-Setting-Up/m-p/1828763#M1803 <P>I just bought the Essential Spotlight camera and have not been able to get it set up. I have had a lot of difficulty getting the app and website to find it after the chime. The two times I have been able to get it connected it has been unable to update firmware. It wont show me anything about the camera (status etc) and when I go to Device Info&gt;Firmware it says there is no update available. I let it charge overnight so the battery is full. I have tried the restart option in the app, but doesn't get past "please wait." I have tried power cycling, restoring to factory default, and I cannot remove the battery. Due to certain events I need to get a camera setup and so far this has been extremely frustrating.</P> Fri, 30 Jul 2021 11:55:07 GMT https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Essential-Spotlight-Not-Setting-Up/m-p/1828763#M1803 Retired_Member 2021-07-30T11:55:07Z https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Essential-Spotlight-Not-Setting-Up/m-p/1828772#M1804 <P>UPDATE: I saw something about someone having to put their phone in airplane mode and just turn on wifi. I did this as well as another factory reset and it worked. Pretty upset that setting it up was so difficult.</P> Fri, 30 Jul 2021 12:41:48 GMT https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/Essential-Spotlight-Not-Setting-Up/m-p/1828772#M1804 Retired_Member 2021-07-30T12:41:48Z