topic Re: Essential spotlight trigger outside activity zone in Arlo Essential Wire-Free Cameras

Essential spotlight trigger outside activity zone

swaminathanj — Wed, 09 Jun 2021 01:26:00 GMT

My Arlo essential spotlight is set to point to the street and I have configured the activity zones many times (delete and recreate) avoiding anywhere close to road but it triggers recording and alerts for every car that passes by.

Re: Essential spotlight trigger outside activity zone

dcfox1 — Wed, 09 Jun 2021 19:40:07 GMT

Try repositioning the cam to have the street out of view. The sun or headlight reflections could be triggering them in your Activity Zones. The top one third of the view does not record as in the first link.

How do I position my Arlo Ultra camera to detect motion in specific areas?

How do I troubleshoot problems with Arlo activity zones?

Re: Essential spotlight trigger outside activity zone

swaminathanj — Wed, 09 Jun 2021 19:52:17 GMT

Hi, this camera is mounted above my garage and will have some part of the street which cannot be avoided. There is no reflection from my analysis and its not night time headlight or sunlight or anything that is reflected. It's a clear image but movement outside my activity zone is picked up for no reason.

Re: Essential spotlight trigger outside activity zone

jguerdat — Thu, 10 Jun 2021 13:00:31 GMT

Post a link to a video so we can see.

Re: Essential spotlight trigger outside activity zone

swaminathanj — Thu, 10 Jun 2021 13:46:43 GMT

This is from my doorbell. Activity zone is a box well below the grass line. https://my.arlo.com/hmsweb/users/library/share/link/90D1AD383CABEE9B_202106

Re: Essential spotlight trigger outside activity zone

StephenB — Thu, 10 Jun 2021 14:44:29 GMT

@swaminathanj wrote:
This is from my doorbell. Activity zone is a box well below the grass line.

Do you have audio alerts enabled? There is sound at about the end of the lookback period.

You could try resetting the boundary to just cover the porch. If that eliminates the false triggers, you can shift it more towards the sidewalk until you find the spot that begins to trigger.

FWIW, my own indoor essential doesn't have this problem. It also has the activity zone set to at a public sidewalk edge. It will detect people (and pets) on the lawn, but isn't triggering on vehicles in the street or pedestrians that stay on the sidewalk.

Re: Essential spotlight trigger outside activity zone

swaminathanj — Thu, 10 Jun 2021 15:19:20 GMT

Thanks Stephen for reviewing. I will try to delete and recreate the activity zone. Right now I have it below the footpath. I need to detect people who are on my driveway. Which firmware version do you have ?

Re: Essential spotlight trigger outside activity zone

StephenB — Thu, 10 Jun 2021 21:07:25 GMT

@swaminathanj wrote:
I need to detect people who are on my driveway. Which firmware version do you have ?

1.16.0.0_619_a7eba95_f088bce