topic Re: Push notifications not arriving on Android device in Arlo Essential Wire-Free Cameras

Push notifications not arriving on Android device

couldabin — Wed, 05 May 2021 15:48:02 GMT

I have Push Notifications enabled for the camera. In the Arlo app on my Samsung Galaxy I have notifications allowed but I never receive alerts. I do get email alerts (which I have also enabled). What am I doing wrong?

Re: Push notifications not arriving on Android device

JamesC — Fri, 07 May 2021 16:18:16 GMT

couldabin,

Check your mobile device settings to make sure permissions are enabled to allow push notifications for the Arlo mobile app.

JamesC

Re: Push notifications not arriving on Android device

couldabin — Fri, 07 May 2021 17:31:49 GMT

@JamesC -- As per my post: "In the Arlo app on my Samsung Galaxy I have notifications allowed ...." Is that what you mean?

Re: Push notifications not arriving on Android device

jguerdat — Sat, 08 May 2021 13:35:28 GMT

Have you tried toggling the notifications setting off and back on? How about rebooting the phone and reinstalling the app?