Arlo Camera has trouble detecting garage door opening and closing

Blackie808 — Wed, 07 Apr 2021 16:32:05 GMT

Hi - I've been running a 2 camera Arlo Pro 2 system for awhile and overall happy with it (apart from the notifications and iOS DND settings... but that's an another story).

I recently bought a Arlo Essentials camera to go in my garage as I was hoping it would detect the garage door opening and closing but unfortunately it won't unless really close to the door. I've tried upping the sensitivity on the motion detection to max, putting reflective tape and clothing on the door itself, changing height and angles of the camera but to no avail.

The distance from the back wall to the door is only 6 metres and the camera detects when I move in front of door so it's obviously something about the motion detection that is fooled by a slow moving door. The door opening triggers a low-wattage light to come on as well so it shouldn't be a visibility thing either.

I've seen a few other posts relating to this problem - has anyone found a solution? My work-around is to have the camera at eye level, right beside the door mounting on the side wall to provide a view across the door. It works (just about) but won't really capture much useful footage.

tia

Dave

Re: Arlo Camera has trouble detecting garage door opening and closing

TomMac — Wed, 07 Apr 2021 02:25:12 GMT

Unless it’s the Q camera or Indoor Essential camera ( which use pixel detection) it may not see the door move as most use PIR devices to detect motion ( infrared detection)

Re: Arlo Camera has trouble detecting garage door opening and closing

Blackie808 — Wed, 14 Apr 2021 05:43:38 GMT

Thanks TomMac - looks like I bought the wrong type of camera. 😞

Re: Arlo Camera has trouble detecting garage door opening and closing

TomMac — Wed, 14 Apr 2021 12:38:40 GMT

@Blackie808

check your mail

topic Re: Arlo Camera has trouble detecting garage door opening and closing in Arlo Essential Wire-Free Cameras

Arlo Camera has trouble detecting garage door opening and closing

Re: Arlo Camera has trouble detecting garage door opening and closing

Re: Arlo Camera has trouble detecting garage door opening and closing

Re: Arlo Camera has trouble detecting garage door opening and closing