topic Re: Billing in Arlo Essential Wire-Free Cameras

Billing

lauramacias — Mon, 16 Jun 2025 13:04:29 GMT

Does anyone know how to get in contact with someone Arlo they withdrew from my bank and I don’t have an account with them, cause my email was hacked. I been trying to reach them since last year. This bad service!

Re: Billing

BrookeN — Mon, 16 Jun 2025 15:25:27 GMT

I would be more than happy to help. Can you please provide a good callback number as well as a good time to call. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

Re: Billing

Tippi — Thu, 03 Jul 2025 06:30:53 GMT

You should have immediately contacted your card company and dispute the charges. There is a time limit. Call now and file a dispute.

Re: Billing

lauramacias — Thu, 10 Jul 2025 22:34:10 GMT

I did, they said I should cancel my subscription before they withdrew the bill, they don’t understand how hard it is to get someone in person to cancel

Re: Billing

StephenB — Thu, 10 Jul 2025 22:49:47 GMT

@lauramacias wrote:

I did, they said I should cancel my subscription before they withdrew the bill, they don’t understand how hard it is to get someone in person to cancel

Send the DM to @BrookeN as she requested - she'll connect you with someone who can resolve this for you.

Re: Billing

BrookeN — Fri, 11 Jul 2025 13:46:02 GMT

@lauramacias I can get someone to call you. However, I need you to send me your phone number as well as a good time to call with the instructions I had provided.