topic Re: video won't download to library. Arlo Essential spotlight in Arlo Essential Wire-Free Cameras

video won't download to library. Arlo Essential spotlight

SUlo — Sat, 10 Apr 2021 16:20:59 GMT

Video does not download to the library. Can only see video in live time, if we happen to be looking when the video plays.

Re: video won't download to library. Arlo Essential spotlight

Bryan56 — Sat, 10 Apr 2021 16:31:08 GMT

Same problem my camera doesnt download video footage to my phone library. The Essential camera is connected to my VMB4000 base station not to my WiFi dorectly.

Re: video won't download to library. Arlo Essential spotlight

dcfox1 — Sat, 10 Apr 2021 17:48:11 GMT

@SUlo wrote:
Video does not download to the library. Can only see video in live time, if we happen to be looking when the video plays.

For cloud recordings you need a smart subscription after your 3 month trial runs out if it did. If connected to a Hub/Base you can use local storage after setting it up without a subscription but not as ideal.

Re: video won't download to library. Arlo Essential spotlight

Bryan56 — Sun, 11 Apr 2021 16:22:16 GMT

Hi, thanks fir the response.
Just to clarify, even if my essential camera is connected to my base station VMB4000 no Wi-Fi do I still need a subscription to see recordings in my phone arlo App Library. Thanks.

Re: video won't download to library. Arlo Essential spotlight

dcfox1 — Sun, 11 Apr 2021 17:51:16 GMT

@Bryan56 wrote:
Hi, thanks fir the response.
Just to clarify, even if my essential camera is connected to my base station VMB4000 no Wi-Fi do I still need a subscription to see recordings in my phone arlo App Library. Thanks.

If connected to the VMB4000 base you need to eject the USB and view the files in a computer, not ideal I know. With the Smart Hubs you can view them in the app but need to download and no thumbnail. I just use local for backup. If you want cloud recordings in the library you need a Sub. The cloud is much simpler but that is up to you.

How do I set up local storage backups on a USB device using my Arlo base station?

Re: video won't download to library. Arlo Essential spotlight

Bryan56 — Sun, 11 Apr 2021 23:06:12 GMT

Hi, thanks for the response again. Looks like I’ll be paying for a subscription. Thanks again.