topic Re: Not reporting activity in Arlo Essential Wire-Free Cameras

Not reporting activity

Harry_Wombat — Thu, 06 Feb 2025 09:48:13 GMT

Has any experienced the Spotlight Essential camera not reporting activity in a defined zone. I have a couple of cameras which no longer send notifications when there is an event in the defined zone.

Thanks.

Re: Not reporting activity

StephenB — Thu, 06 Feb 2025 13:55:07 GMT

@Harry_Wombat wrote:

Has any experienced the Spotlight Essential camera not reporting activity in a defined zone. I have a couple of cameras which no longer send notifications when there is an event in the defined zone.

Is this happening all the time? Or are you still getting some notifications in the zone?

If you see "Feed" and "Dashboard" in your app menu:

Have you checked the motion threshold in the default mode settings menu? I've seen that shift from 80 (the default) to 50 for some of my cameras. Some other users have reported this as well.

Re: Not reporting activity

Harry_Wombat — Fri, 07 Feb 2025 11:31:46 GMT

Hi, it did report motion sometimes. I set the sensitivity as high as possible and this made no difference. I had to deleted the camera and did a hard reboot, added it back in again and it appears to be working OK.

Regards

Harry