topic Re: Arlo essential won’t sync in Arlo Essential Wire-Free Cameras

Arlo essential won’t sync

VF-1 — Fri, 27 Sep 2024 20:24:57 GMT

Hi camera won’t sync, done a hard reset already have another 2k camera working perfectly.

tried 2 different WiFi systems, still the same

Re: Arlo essential won’t sync

jguerdat — Sat, 28 Sep 2024 12:43:31 GMT

Did you reset as this FAQ shows?

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0

If so, the camera may well be faulty so swap at the store.

Re: Arlo essential won’t sync

VF-1 — Sat, 28 Sep 2024 18:25:28 GMT

Hi carried out a hard reset several times, everything working up to the point where it chimes but it will not synchronise

Re: Arlo essential won’t sync

jguerdat — Sun, 29 Sep 2024 14:50:30 GMT

Does your WiFi SSID or password have special characters or a space in them? If so, remove them or, if your router supports a guest network, enable that with a more bland configuration.