Essential XL not recording to my VMB4000

plumislandsam — Tue, 11 Jun 2024 02:13:36 GMT

I just switched from running a VMB4000 base and pro cameras to VMC3052-100NAS. I removed my base station. I was getting recording but then my trial subscription ended. I added back my base station thinking it would record activity but it not.

Is the base station supposed to record the activity without a subscription? If yes what should I do to fix it?

Re: Essential XL not recording to my VMB4000

StephenB — Tue, 11 Jun 2024 10:50:12 GMT

@plumislandsam wrote:

Is the base station supposed to record the activity without a subscription? If yes what should I do to fix it?

The VMB4000 supports local recording - but it does not support playback of those recordings. The ONLY way to see them is to eject the USB storage and connect it to a PC.

Options are to get a subscription, or purchase a VMB4540 or VMB5000 smarthub that does support limited playback. Direct access to local storage (i.e., playback) doesn't offer a very good user experience. Limitations include:

Recordings only available in the app (not my.arlo.com)
Recordings only available in the primary account (cannot be shared to friend accounts)
No ability to make manual recordings or take snapshots
No thumbnails - recordings need to be download to your phone before you can see anything
Remote access requires router setting changes that some find difficult, and which don't work with some internet service providers.

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Essential XL not recording to my VMB4000

Re: Essential XL not recording to my VMB4000