topic Re: Added hub, recording on USB but not cloud in Arlo Essential Wire-Free Cameras

Added hub, recording on USB but not cloud

Jo060 — Thu, 07 Mar 2024 21:52:54 GMT

I've been without a hub on my essential spotlights for quite some time without issues. I found a new smarthub on Amazon for less than $50 so I figured I'd give it a shot.

I noticed that after reviewing videos saved in local storage, there are some videos that I never received a notification for and that do not show up under the feed section.

Is this normal?

Re: Added hub, recording on USB but not cloud

StephenB — Thu, 07 Mar 2024 21:57:37 GMT

@Jo060 wrote:

I noticed that after reviewing videos saved in local storage, there are some videos that I never received a notification for and that do not show up under the feed section.

Do you have activity zones set up for the cameras?

Re: Added hub, recording on USB but not cloud

Jo060 — Thu, 07 Mar 2024 22:00:39 GMT

I do

Re: Added hub, recording on USB but not cloud

StephenB — Thu, 07 Mar 2024 22:01:57 GMT

Activity zones are applied in the cloud - so out-of-zone motion will be saved on the USB drive, but not the cloud.

Re: Added hub, recording on USB but not cloud

Jo060 — Thu, 07 Mar 2024 22:02:45 GMT

Oh OK, that makes sense.

Thanks!