topic High Network Latency in Arlo Essential Wire-Free Cameras

High Network Latency

arlo-userguy — Sun, 26 Nov 2023 22:30:01 GMT

When my Go2 camera is plugged in and streaming over wifi, ping time is where it should be - 2ms, sustained. When not streaming, yowza, ping time jumps to over a 1000 ms, with frequent spikes to 2 seconds. I see no way on the current version of the product or control software to disable this likely 'energy-saver' option. Open to your suggestions, thanks!

Re: High Network Latency

StephenB — Mon, 27 Nov 2023 01:22:52 GMT

@arlo-userguy wrote:

When my Go2 camera is plugged in and streaming over wifi, ping time is where it should be - 2ms, sustained. When not streaming, yowza, ping time jumps to over a 1000 ms, with frequent spikes to 2 seconds. I see no way on the current version of the product or control software to disable this likely 'energy-saver' option. Open to your suggestions, thanks!

Correct, there is no way to disable this.

Why is this a concern?

Re: High Network Latency

arlo-userguy — Mon, 27 Nov 2023 02:51:05 GMT

There is good reason to minimize network latency whenever possible.

In my case, the device is very near to an access point, and yet I am seeing erratic network performance whenever the camera is not in session.

I love the option of having LTE as a contingency, but I was also hoping it was paired with a very strong wifi candidate.

Re: High Network Latency

StephenB — Mon, 27 Nov 2023 11:28:05 GMT

@arlo-userguy wrote:

There is good reason to minimize network latency whenever possible.

In this specific case, the cause is not related to your network. The extended ping time is simply because the camera is in a low power state.

"Solving" it would result in the battery draining much faster.

So IMO, no "good reason" for this particular device.

Re: High Network Latency

arlo-userguy — Mon, 27 Nov 2023 18:07:09 GMT

Understood, I appreciate your opinion, as this likely makes sense for many consumers.

But I was really hoping for options beyond the consumer model, more understanding that there might be circumstances where a user DOES know what he is doing and could choose what was best for his circumstance. I think most appreciate choices.

Oh well.