https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/is-it-dead/m-p/1934145#M10050 <P>Chipper2023,</P> <P>&nbsp;</P> <P>Try removing the camera from your account and then use the following instructions to perform a factory reset: <A href="https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera" target="_blank">https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera</A></P> <P>&nbsp;</P> <P>It is important that you hold down the sync button long enough to see the LED behavior mentioned in the article above. After the reset is complete, attempt to re-onboard the camera to your account as if it were new.</P> <P>&nbsp;</P> <P>JamesC</P> Wed, 08 Nov 2023 19:32:51 GMT JamesC 2023-11-08T19:32:51Z https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/is-it-dead/m-p/1934095#M10049 <P>My Essential XL with spotlight needed a charge. Now, after plugging in overnight, it will not activate. about every 5 seconds, I hear a click and the infrared lights blink. Tried holding the sync button down to reset but not working. Help?</P> Wed, 08 Nov 2023 15:16:21 GMT https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/is-it-dead/m-p/1934095#M10049 Chipper2023 2023-11-08T15:16:21Z https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/is-it-dead/m-p/1934145#M10050 <P>Chipper2023,</P> <P>&nbsp;</P> <P>Try removing the camera from your account and then use the following instructions to perform a factory reset: <A href="https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera" target="_blank">https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera</A></P> <P>&nbsp;</P> <P>It is important that you hold down the sync button long enough to see the LED behavior mentioned in the article above. After the reset is complete, attempt to re-onboard the camera to your account as if it were new.</P> <P>&nbsp;</P> <P>JamesC</P> Wed, 08 Nov 2023 19:32:51 GMT https://community.arlo.com/t5/Arlo-Essential-Wire-Free-Cameras/is-it-dead/m-p/1934145#M10050 JamesC 2023-11-08T19:32:51Z