No motion detection

BillFlorida — Thu, 02 Nov 2023 19:46:54 GMT

What a joke, bought 2 VMC2030 cameras, will not detect motion and record activity. I've filled all instructions to a T, nope, all I can use these for is to watch through the camera's.

I have 2 of these on another house, installed before the forced app update, they record movement as far away as 60 feet! Same cameras!

Any ideas what to do?

Strong signal, only 7 feet high, all settings set to max.

Guess I'll box these up and send them back to Amazon.

Re: No motion detection

ShayneS — Sat, 04 Nov 2023 00:52:47 GMT

Hi @BillFlorida

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact

topic Re: No motion detection in Arlo Essential Wire-Free Cameras

No motion detection

Re: No motion detection