topic Re: Baby camera not sensing temp, humidity or air quality? in Arlo Baby

Baby camera not sensing temp, humidity or air quality?

D_wright3 — Tue, 02 Apr 2024 00:25:10 GMT

We’ve had our baby monitor for a little while and it worked great. Suddenly it stopped sending the temperature, humidity levels and air quality. We’ve tried resetting it, deleting it from our profile/readding it, unplugging it for a while, etc. Any other ideas? We loved it up to this point and are so bummed it stopped working! Video works fine.

Re: Baby camera not sensing temp, humidity or air quality?

BrookeN — Tue, 02 Apr 2024 19:56:43 GMT

Maybe try recalibrating the baby sensors and see if that helps

https://kb.arlo.com/1282585/How-do-I-recalibrate-Arlo-Baby-s-temperature-humidity-and-air-quality-sensors

Re: Baby camera not sensing temp, humidity or air quality?

D_wright3 — Fri, 05 Apr 2024 01:18:41 GMT

We unfortunately tried that already too and no luck. Not sure what else I could do.

Re: Baby camera not sensing temp, humidity or air quality?

TomMac — Fri, 05 Apr 2024 11:55:49 GMT

a plus, make sure the battery is turned off when un-plugging power for reset...

power switch is under feet.