topic Re: Cannot play white noise/lullaby in Arlo Baby

Cannot play white noise/lullaby

djtentman — Sun, 02 Jan 2022 02:35:04 GMT

I've been using the Arlo Baby for a number of years, with our iPhones and it's been working well. We use the white noise function frequently. Recently, I wanted to change from white noise to stream sounds. So, I added the stream sound and deleted the white noise from the device playlist. After that, no sound would play. I just shows that it plays a few seconds, then stops. I've tried restarting the device, factory resetting the device, checking for a firmware update, recording my own sound, accessing it from a browser on my PC, deleting and reinstalling the iPhone app. None of this helped. I know that the speaker works because I can talk through the app to the Arlo Baby. What can I do? This is the main reason I use this device.

Here is a link to a screen capture demonstration of the problem: https://1drv.ms/v/s!ApJrZ5AY2Muol8wUFZT60OXMMah5PA?e=Wb23l4

Re: Cannot play white noise/lullaby

djtentman — Sun, 02 Jan 2022 02:39:32 GMT

I was able to get one song to work. It's called wind up lullaby

Re: Cannot play white noise/lullaby

JessicaP — Fri, 07 Jan 2022 18:33:13 GMT

Hey djtentman,

Thanks for sharing that video. Let me follow up with you more about this through private message to gather more information from you.

Re: Cannot play white noise/lullaby

djtentman — Thu, 13 Jan 2022 10:50:30 GMT

Thanks, they fixed it in the cloud and it's working again. I had to adjust the volume a bit for the sound to play.