topic Re: Arlo Baby not detecting motion in Arlo Baby

Arlo Baby not detecting motion

foster2014 — Sun, 14 Nov 2021 23:12:00 GMT

We recently moved our Arlo baby camera to the wall mount. It had previously been on a table, but we wanted to see the whole room when he is out of bed. The notification settings are all messed up now. It was alerting to sound, but I had turned the sound alerts off. It also isn’t alerting to motion. I have the motion sensitivity turned all the way up. I have tried to reset it from the app, unplugged and reset it that way too. I created a new mode in case there was something wrong with the previous one. It simply will not detect motion.

Re: Arlo Baby not detecting motion

TomMac — Mon, 15 Nov 2021 12:56:07 GMT

Sounds like you need to do a FULL RESET

To reset Arlo Baby to its factory settings:

Use a paperclip to press and hold the Reset button for ten seconds. ( LED should flash )
Release the Reset button. Arlo Baby returns to its factory settings and restarts.
you prob will need to set up as if new

Re: Arlo Baby not detecting motion

foster2014 — Mon, 15 Nov 2021 14:58:41 GMT

Hi thank you for the response. I did reset the camera this morning and even removed the device and readded it. It still is not detecting motion. Both of my kids were in the room right under the camera and it didn’t alert. I’ve attached a photo.