topic Re: Baby camera keeps reconnecting or appears offline more frequently in Arlo Baby

Baby camera keeps reconnecting or appears offline more frequently

salmasallem — Sat, 16 Oct 2021 01:00:50 GMT

My baby camera is showing reconnecting or offline more frequently (if not most of the time) since last update. I keep trying restarting the app or waiting but in vain.

last app version: 3.5.6 (2972)

camera always connected to power

Re: Baby schedule keeps turning off

salmasallem — Sat, 16 Oct 2021 00:54:03 GMT

Same here. My baby camera start to be offline or reconnecting more frequently since last update.

Re: Baby camera keeps reconnecting or appears offline more frequently

JessicaP — Mon, 18 Oct 2021 14:56:40 GMT

Hey salmasallem,

Is this happening when you're on cellular data and/or WiFi? Have you tried rebooting your phone device to see if that helps?

Re: Baby camera keeps reconnecting or appears offline more frequently

salmasallem — Mon, 18 Oct 2021 15:02:09 GMT

It happens when connecting to wifi. I will reboot my phone and let you know if it helps. thank you