https://community.arlo.com/t5/Arlo-Baby/Arlo-Baby-Connecting-Circle/m-p/1813969#M6814 <P>When I try to connect to the camera via the app, I get picture and sound as it should. However, when I try to talk back to our baby, a spinning circle appears and hangs on connecting.</P> <P>Both my girlfriend and I both have this problem with our phones. We also experience the same problems trough the website.</P> <P>&nbsp;</P> <P>I have an iPhone XSPRO Max<BR />My girlfriend has an iPhone 11 Pro</P> <P>What else can we do?</P> Thu, 11 Mar 2021 11:50:58 GMT Justin2005 2021-03-11T11:50:58Z https://community.arlo.com/t5/Arlo-Baby/Arlo-Baby-Connecting-Circle/m-p/1813969#M6814 <P>When I try to connect to the camera via the app, I get picture and sound as it should. However, when I try to talk back to our baby, a spinning circle appears and hangs on connecting.</P> <P>Both my girlfriend and I both have this problem with our phones. We also experience the same problems trough the website.</P> <P>&nbsp;</P> <P>I have an iPhone XSPRO Max<BR />My girlfriend has an iPhone 11 Pro</P> <P>What else can we do?</P> Thu, 11 Mar 2021 11:50:58 GMT https://community.arlo.com/t5/Arlo-Baby/Arlo-Baby-Connecting-Circle/m-p/1813969#M6814 Justin2005 2021-03-11T11:50:58Z https://community.arlo.com/t5/Arlo-Baby/Arlo-Baby-Connecting-Circle/m-p/1814332#M6816 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/825728">@Justin2005</a></P> <P>&nbsp;</P> <P>&nbsp; May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.</P> Mon, 15 Mar 2021 18:47:20 GMT https://community.arlo.com/t5/Arlo-Baby/Arlo-Baby-Connecting-Circle/m-p/1814332#M6816 ShayneS 2021-03-15T18:47:20Z