Rotate arrow screen missing, library doesn't load up, & play sound not clickable on Arlo Android app

Ally25_TO — Thu, 18 Jun 2020 18:41:56 GMT

My husband and I both have Android devices and have noticed in the last couple months the Arlo app is misbehaving. Almost everytime we use the app certain options aren't available or don't work.

For example:
1. The option to rotate the screen (the arrows) are not displayed - even when auto rotate is on.
2. Clicking on the library option does not load the library.
3. For the Arlo Baby, the button to play sounds is not clickable.

All of these issues are resolved temporarily by minimizing the app and opening it again.

Any ideas???

Re: Arlo App on Android Buttons not Working/

JessicaP — Thu, 18 Jun 2020 18:40:40 GMT

Hi Ally25_TO,

What Android devices are you using? Have you tried uninstalling the Arlo app, rebooting your Android device(s), and reinstalling to see if that helps?

topic Rotate arrow screen missing, library doesn't load up, & play sound not clickable on Arlo Android app in Arlo Baby

Rotate arrow screen missing, library doesn't load up, & play sound not clickable on Arlo Android app

Re: Arlo App on Android Buttons not Working/