https://community.arlo.com/t5/Arlo-Baby/My-arlo-baby-stopped-working/m-p/1763782#M5687 <P>My arlo baby monitor stopped working. We had been using it 9-10 months when one day it just stopped working and I could not load the video on my phone, I deleted the device from my arlo system in an attempt to reconnect it and now it will not reconnect. I'm getting stuck on the last step where the system is trying to find the arlo device.&nbsp;&nbsp;<BR />It was used a lot, for recording, monitoring and music - as expected, this is what it is sold for!</P> <P>I have tried resetting it, connecting with different devices including 2 phones, a tablet and laptop. I have tried leaving it to sit (about a month) and reset it again. still nothing, I get stuck on the same step every time.</P> <P>I'm very frustrated at this point.&nbsp;</P> <P>I also have the arlo pro 2 with one of those cameras starting to have issues - not recording motion.</P> <P>I will not be recommending the brand to anyone!&nbsp;</P> Mon, 30 Mar 2020 03:49:32 GMT JACINDABT 2020-03-30T03:49:32Z https://community.arlo.com/t5/Arlo-Baby/My-arlo-baby-stopped-working/m-p/1763782#M5687 <P>My arlo baby monitor stopped working. We had been using it 9-10 months when one day it just stopped working and I could not load the video on my phone, I deleted the device from my arlo system in an attempt to reconnect it and now it will not reconnect. I'm getting stuck on the last step where the system is trying to find the arlo device.&nbsp;&nbsp;<BR />It was used a lot, for recording, monitoring and music - as expected, this is what it is sold for!</P> <P>I have tried resetting it, connecting with different devices including 2 phones, a tablet and laptop. I have tried leaving it to sit (about a month) and reset it again. still nothing, I get stuck on the same step every time.</P> <P>I'm very frustrated at this point.&nbsp;</P> <P>I also have the arlo pro 2 with one of those cameras starting to have issues - not recording motion.</P> <P>I will not be recommending the brand to anyone!&nbsp;</P> Mon, 30 Mar 2020 03:49:32 GMT https://community.arlo.com/t5/Arlo-Baby/My-arlo-baby-stopped-working/m-p/1763782#M5687 JACINDABT 2020-03-30T03:49:32Z https://community.arlo.com/t5/Arlo-Baby/My-arlo-baby-stopped-working/m-p/1764075#M5696 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/784382">@JACINDABT</a></P> <P>&nbsp;</P> <P>&nbsp; Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.&nbsp;<A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">Arlo Tech Support</A></P> Tue, 31 Mar 2020 17:32:54 GMT https://community.arlo.com/t5/Arlo-Baby/My-arlo-baby-stopped-working/m-p/1764075#M5696 ShayneS 2020-03-31T17:32:54Z