topic Re: When will the touchscreen display be available and how many cameras can it support in Arlo Baby

When will the touchscreen display be available and how many cameras can it support at the same time?

Dixonw26 — Mon, 10 Jul 2017 16:09:28 GMT

Does anyone know when the touchscreen display will be available to purchase and how many cameras can it support at the same time?

Re: When will the touchscreen display be available and how many cameras can it support

JamesC — Tue, 15 Aug 2017 17:41:25 GMT

The Arlo Baby 7” Touchscreen Display, shipping in Summer of 2017, will be available for purchase as an add-on to your existing Arlo Baby camera for $99.99, or in a set with the Arlo Baby camera for $349.99.

In its Direct Connect mode, the display will allow for live streaming of video from the Arlo Baby camera without the need for an Internet connection. Cloud features such as remote live streaming and Library access will not be available from the tablet in Direct Connect mode. The display can also connect to the cloud via WiFi, just like a regular smart tablet. When connected to WiFi, the tablet will have all the cloud features as you would expect from the Arlo mobile app, and allow you to access all devices on your Arlo account.

Multiple viewable/streamable cameras on the home screen. The behavior will be much like the current mobile app. More information on this will be made available soon.

JamesC

Re: When will the touchscreen display be available and how many cameras can it support

bradpeschel — Wed, 12 Jul 2017 19:28:41 GMT

Can we please get an update on when the display will be released? It is now the second week in July and I bought the Arlo Baby at release with an understanding that the tablet would be for sale soon after.

Re: When will the touchscreen display be available and how many cameras can it support

JamesC — Thu, 13 Jul 2017 18:28:36 GMT

bradpeschel,

I will provide an update when I have more information on this products release.

JamesC

Re: When will the touchscreen display be available and how many cameras can it support

rivershark — Thu, 20 Jul 2017 15:00:59 GMT

I hope it is soon. Please let us know when it becomes available. Wish there was a subscribe button for release notification.

Thank you

Re: When will the touchscreen display be available and how many cameras can it support

Steph44 — Fri, 28 Jul 2017 10:47:34 GMT

Will it still be this summer? Within the next month?

Re: When will the touchscreen display be available and how many cameras can it support

JamesC — Tue, 01 Aug 2017 15:46:11 GMT

Steph44,

I do not have an exact launch date at this time. The current target for release is Q3 of this year.

JamesC

Re: When will the touchscreen display be available and how many cameras can it support

Steph44 — Tue, 01 Aug 2017 15:48:53 GMT

Will the hardware and camera be the same or will that be different than the version that has already been released?

Re: When will the touchscreen display be available and how many cameras can it support

Dixonw26 — Tue, 01 Aug 2017 23:16:56 GMT

James
You say this summer then 3Q. We are well into the summer and we are in the last month of the 3rd Quarter. If Netgear is having issues with this, please just say so and give us a legitimate timeline. I'm thinking some families have bought the camera thinking the monitor was coming soon....I would be pretty frustrated. Our little one will be here soon and have been hoping this one would come out soon but I may have to go with another company. You keep kicking the can down the road...I would hope you could provide us interested costumers with better information.

Re: When will the touchscreen display be available and how many cameras can it support

JamesC — Wed, 02 Aug 2017 15:21:54 GMT

Steph44,

The touchscreen display will be available in a bundle package or stand alone for users who already own an Arlo Baby.

JamesC

Re: When will the touchscreen display be available and how many cameras can it support

jenandjesse — Thu, 03 Aug 2017 12:30:07 GMT

We too have been anxiously awaiting, and checking, and waiting... We bought the Arlo Baby as soon as it was available under the assumption that the dedicated screen would be available no later than the beginning of July. This product drains our phones and we've had to give access to people we weren't planning on as it's what we use in the nursery for naptime. We intentionally purchased the Arlo Baby as it promised to offer both online camera access and a dedicated screen for the home. So far we're just frustrated as it's more expensive than most of the products out there and offers less than other products. It doesn't even move remotely as other less expensive products do and the camera battery drains too quickly. Without the monitor, it's losing more appeal each day we wait. Please for the sake of customers who bought this product with the hopes of having additional piece of mind for our babies, give an accurate and truthful statement about your expectations as it's failing to meet our expectations.

Re: When will the touchscreen display be available and how many cameras can it support

alevy — Wed, 09 Aug 2017 02:21:48 GMT

Hello. I have been waiting for a while now to purchase the arlo baby bundle with touchscreen. We are all still waiting even though it said July and now the website shows the bundle is 349.99? Why did this price change when we have been waiting to purchase this together? I would have purchased the camera alone if I knew I wouldn't save money.

Re: When will the touchscreen display be available and how many cameras can it support

tomncincy — Sun, 13 Aug 2017 20:16:19 GMT

Why not be honest and just tell people that you don't have a clue on the release date for the Arlo Baby 7" Touchscreen Display? After the Arlo Pro charging station release date debacle, I thought you would have learned not to put yourself out there like that. It's like you're the Sean Spicer of NETGEAR.

I've read quite a few of your comments on non-release date inquires and you do very well fielding those type of questions but when it comes to release dates just be honest and tell people you that simply don't know. Not wanting to appear ignorant on a subject is human nature, its why most guys won't ask for direction when they are lost but trust me as a consumer, I'd have much more respect for someone if they told me that they honestly didn't know something rather than being given inaccurate or downright t false information for months on end.

Re: When will the touchscreen display be available and how many cameras can it support

JamesC — Mon, 14 Aug 2017 21:00:02 GMT

July, August and September are quarter 3 months so we're about halfway through that projection. As, i've stated above, these are target release dates and are subject to change, nothing official. At this time, I have no new release information on this accessory.

JamesC

Re: When will the touchscreen display be available and how many cameras can it support

alevy — Tue, 15 Aug 2017 17:07:00 GMT

James,
You failed to comment on the price change. Can you explain why?
Thanks
Ariel

Re: When will the touchscreen display be available and how many cameras can it support

JamesC — Tue, 15 Aug 2017 17:12:42 GMT

alevy,

I will escalate your question and post an update when I have more information.

JamesC

Re: When will the touchscreen display be available and how many cameras can it support

JamesC — Tue, 15 Aug 2017 17:40:46 GMT

Due to rising material costs, the bundle price had to be reverted to the original $349.99. We don’t expect any further increases in price for the bundle. I apologize for any inconvenience this has caused.

JamesC

Re: When will the touchscreen display be available and how many cameras can it support

Felipe3886 — Wed, 16 Aug 2017 18:19:07 GMT

I am another user very upset about the delays in the product and the lack of communication. I purchased this product with a newborn on the way specifically because of the monitor feature. The fact the I have to come back to this forum every few days/weeks and dig around for updates is an extremelly poor customer experience. Especially since there have been delays that have not been communicated to the owners of this baby camera.

Re: When will the touchscreen display be available and how many cameras can it support

rivershark — Wed, 16 Aug 2017 19:08:56 GMT

Wow there are a lot of angry people in here! Give Netgear a break, they are developing something that you obviously cannot live without. I am excited about the release and was disappointed when I learned from this thread, thanks to Netgear for answering our questions; that it was not going to be released in July. Expectation is the ruler of anger. I have a severely disabled son that needs to be watched 24/7 and look forward to having the monitor, but for now their APP which is designed very well is working out just fine for us. Thanks, Netgear for a great product and taking the time to insure quality.

Re: When will the touchscreen display be available and how many cameras can it support

chriswkbrd — Sun, 08 Oct 2017 15:22:41 GMT

JamesC wrote:
July, August and September are quarter 3 months so we're about halfway through that projection. As, i've stated above, these are target release dates and are subject to change, nothing official. At this time, I have no new release information on this accessory.

JamesC

How's that 3rd quarter release looking??? Oh wait, it's now October...