topic Re: Help with setting up the Arlo Baby in Arlo Baby

Help with setting up the Arlo Baby

GLlamas — Mon, 16 Dec 2019 22:34:29 GMT

Hi all,

I recently bought an Arlo Baby camera. I works perfectly with my Samsung Galaxy S9 but when setting it up with my wife's Xiami Mi A2, the app does not find the camera. I successfully scan the QR code and the camera makes a sound but it then gets stuck finding the camera.

Does Arlo Baby support Mi A2? As an alternative, do you have a web interface for Arlo Baby?

Thanks

Re: Camera not found with Xiaomi Mi A2

ShayneS — Mon, 16 Dec 2019 22:34:07 GMT

Hi @GLlamas

You can login & setup the Arlo Baby from the web portal here: Arlo Login

Re: Help with setting up the Arlo Baby

Saritz — Fri, 03 Jan 2020 21:58:33 GMT

I think when you setup for the first time that person is the “master”. They need to invite new users to share the camera with. So you can’t connect directly with the camera, you need to have an Arlo account and then once the master shares the camera with you it will appear in your devices list

Re: Help with setting up the Arlo Baby

GLlamas — Fri, 03 Jan 2020 22:26:24 GMT

Thanks, that solved my issue.