topic Re: Arlo baby camera is off and I can’t turn it back on in Arlo Baby

Arlo Baby went offline randomly and won't turn back on. How to fix?

Ofareez — Fri, 15 Nov 2019 15:37:05 GMT

My baby monitor just suddenly died and even though it’s been plugged into the socket for a week now it won’t turn back on. I checked the socket and adapter they are fine, it’s the camera itself. It shut off and won’t turn on again.

does anyone know how to fix that

Re: Arlo baby camera is off and I can’t turn it back on

TomMac — Fri, 15 Nov 2019 01:50:25 GMT

Can u test the cable/ adapter on another camera ( or phone ) to verify it's good...?

if so, have you tried turning off the battery ( under feet ) , unplugging then turn on battery and power , then do a factory reset ( hold in reset for 10 secs till the led flashes Amber )

resync as if new

Re: Arlo baby camera is off and I can’t turn it back on

Ofareez — Fri, 15 Nov 2019 17:44:39 GMT

Thanks for the reply.
I checked the adapter and wire, they are working fine. It’s the camera itself. I tried resetting and nothing happened, it’s completely dead. Is there anything else I can try?

Thanks

Re: Arlo baby camera is off and I can’t turn it back on

TomMac — Fri, 15 Nov 2019 18:19:38 GMT

I checked the adapter and wire, they are working fine. It’s the camera itself. I tried resetting and nothing happened, it’s completely dead. Is there anything else I can try?

If you verified the adapter is putting out power AND turned off the battery then a reset... got nothing.

If less than a year old there is the warranty route via Arlo support.