https://community.arlo.com/t5/Arlo-Baby/Arlo-baby-connection-issues-amp-black-screen/m-p/1722411#M4898 <P>Exchange it for another if it seems to be hardware issues</P> Thu, 05 Sep 2019 19:16:55 GMT TomMac 2019-09-05T19:16:55Z https://community.arlo.com/t5/Arlo-Baby/Arlo-baby-connection-issues-amp-black-screen/m-p/1722362#M4896 <P>I just bought an Arlo baby monitor off of amazon. It has worked for the first day/night and every day and night after then, it has been acting up. The camera has not been connecting the way it should be or it is giving a black screen on our device and will not let us see our baby. Just recently, I have been having issues with the Arlo baby connecting to the network and will not allow me to view video stream at all. I have tried removing the device and going through the "add device" process again and get the exact same issues. I have also tried just restarting the Arlo baby monitor and have not got any satisfying results.&nbsp;</P> Thu, 05 Sep 2019 19:16:41 GMT https://community.arlo.com/t5/Arlo-Baby/Arlo-baby-connection-issues-amp-black-screen/m-p/1722362#M4896 dlockcuff 2019-09-05T19:16:41Z https://community.arlo.com/t5/Arlo-Baby/Arlo-baby-connection-issues-amp-black-screen/m-p/1722411#M4898 <P>Exchange it for another if it seems to be hardware issues</P> Thu, 05 Sep 2019 19:16:55 GMT https://community.arlo.com/t5/Arlo-Baby/Arlo-baby-connection-issues-amp-black-screen/m-p/1722411#M4898 TomMac 2019-09-05T19:16:55Z