topic Re: Arlo Baby won't connect after working great for months. Won't pair with Base Station - HELP! in Arlo Baby

Arlo Baby won't connect after working great for months. Won't pair with Base Station - HELP!

Ridgelinerover — Thu, 27 Jun 2019 16:44:02 GMT

For months the Arlo Baby worked great. It was off for several weeks, and now it will not complete the pairing with the base station. I have tried all of the recommended steps, including a factory reset on all of the devices and starting the setup from scratch. Everything works fine up to a point, including manual pairing with the base statiion and using the QR code - the Arlo Baby registers when it captures the code and the blue light blinks as it is supposed to do, but then it times out during the "discovery" phase, and will not connect. I have spent hours on this already - so very frustrating, and would appreciate any guidance. Hopefully there is a fix, versus buying a new baby monitor.

Re: Arlo Baby won't connect after working great for months. Won't pair with Base Station - HELP!

JessicaP — Thu, 27 Jun 2019 16:44:17 GMT

Hey Ridgelinerover,

For the Arlo Baby, you don't need to connect to the Base Station as the Arlo Baby is a standalone product so it connects to your router. You can read here on how to set it up: How do I set up my Arlo Baby camera?

Re: Arlo Baby won't connect after working great for months. Won't pair with Base Station - HELP!

Retired_Member — Sun, 30 Jun 2019 17:50:05 GMT

It’s a common issue, mine started doing it out of the blue maybe a month ago.

Soon you’ll become a pro at resetting and reconfiguration the Arlo.