topic Re: Arlo Baby white noise loop not continuous in Arlo Baby

Arlo Baby white noise loop not continuous

DoinitSideways — Wed, 12 Sep 2018 09:54:55 GMT

I’ve recently noticed that my white noise now has a slight pause after the 15 second click restarts... it used to overlap and you didn’t notice the recycle of the 15 second clip.

ive tried a hard reset and re added it to my account... but still doing it... please help.

Re: Arlo Baby white noise loop not continuous

JamesC — Thu, 13 Sep 2018 21:27:01 GMT

DoinitSideways,

I was able to replicate this behavior, I will escalate this and find out and provide an update on whether or not this is expected.

JamesC

Re: Arlo Baby white noise loop not continuous

DoinitSideways — Thu, 13 Sep 2018 22:20:59 GMT

James,

Thanks. I would hope it’s not to be expected... it has rendered the white noise function useless as the stop start of the loop startles my little one now...

Arlo Baby Music Keeps Skipping

Marcus_Saunders — Tue, 18 Sep 2018 18:39:32 GMT

Recently our white noise has begun skipping when streaming. This disrupts our baby and wakes him up.

Anyone else experiencing this?

Arlo Baby Music Keeps Skipping

ShayneS — Tue, 18 Sep 2018 18:39:45 GMT

Hi Marcus_Saunders,

Does this skipping happen to occur right around 15 seconds? Can you can test this if possible.

Re: Arlo Baby Music Keeps Skipping

Marcus_Saunders — Tue, 18 Sep 2018 20:57:37 GMT

Yes that’s correct. Thank you for the response.

Re: Arlo Baby White Noise Is Skipping

JamesC — Wed, 19 Sep 2018 22:46:39 GMT

I've been able to replicate this as described. I'm currently working working the the development team to determine if this is expected behavior or not. As soon as I have more information, I will provide an update.

JamesC

Re: Arlo Baby White Noise Is Skipping

Alelhp — Fri, 21 Sep 2018 13:23:09 GMT

This happened after the amazing update NetGear had done with the app. It deleted all Lulabies and now the whitenoise is having this behaviour.... onemonth and no answer from Netgear

Re: Arlo Baby White Noise Is Skipping

DoinitSideways — Sun, 30 Sep 2018 01:01:37 GMT

@JamesC

What is happening with this mate? It’s really irritating that it has even happened in the first place, let alone the fact that we cannot get any answers...

Re: Arlo Baby White Noise Is Skipping

JamesC — Mon, 01 Oct 2018 16:13:09 GMT

DoinitSideways,

I don't have any new information at this time. I understand the frustration and hope to be able to provide an update soon. I will post again when I know more.

JamesC

Re: Arlo Baby White Noise Is Skipping

svendenhowser — Sun, 21 Oct 2018 08:25:00 GMT

Same thing happening here, using the white noise is pointless now and I now need 2 devices - one for camera/audio and one for white noise. About to chuck it in the bin and buy something else..

Re: Arlo Baby White Noise Is Skipping

DoinitSideways — Mon, 22 Oct 2018 09:51:24 GMT

@JamesC

How are we going with fixing this.???

Re: Arlo Baby white noise loop not continuous

Kirsten_B — Fri, 26 Oct 2018 01:14:26 GMT

This has happened to me for the duration of my use of the audio feature. It stops at the end of the audio track and starts again. I'm hoping that this will be resolved soon as it makes the white noise a little useless!

Re: Arlo Baby white noise loop not continuous

Kirsten_B — Fri, 09 Nov 2018 05:02:17 GMT

Any update on this issue @JamesC?

Re: Arlo Baby white noise loop not continuous

JessicaP — Fri, 09 Nov 2018 16:55:03 GMT

Our development team is still investigating the problem. We appreciate the patience and understanding and will make sure that we will update everyone once we hear more back.

Re: Arlo Baby white noise loop not continuous

Mcf6f — Sun, 18 Nov 2018 11:45:49 GMT

Have there been any updates to this? The pauses are egregious (especially since some of the loops are so short). Perhaps they tried to fix this and that is why the playlist function has not been working for months?

Re: Arlo Baby white noise loop not continuous

Kirsten_B — Sat, 12 Jan 2019 06:21:28 GMT

Can we have an ETA on when this feature will be functional again?
this has dragged on for a long time now.

Re: Arlo Baby white noise loop not continuous

frenchy12 — Mon, 14 Jan 2019 04:54:29 GMT

This is happening on my device as well! I have had to purchase a seperate white noise machine that plays continuously, it would be great if this woked on the Arlo baby. Please fix this soon!

Re: Arlo Baby white noise loop not continuous

DoinitSideways — Mon, 14 Jan 2019 06:23:47 GMT

Any update on this issue @JessicaP or @ShayneS or @JamesC ???

Or just the same we will talk to the development team dribble???

This is a feature that is listed on the box and has been broken for a few months now.

Re: Arlo Baby White Noise Is Skipping

tiagodamico — Thu, 14 Feb 2019 04:02:51 GMT

Any solutions for the white noise skipping on the Arlo baby monitor. It happens every 15sec and it loops at a higher volume that not only wakes up our baby but when it skips it starts again at a much higher pitch.... is this safe for babies?