topic Re: Arlo Baby Monitor No Longer Recording in Arlo Baby

Arlo Baby Monitor No Longer Recording

HeyBeck1 — Thu, 28 Mar 2019 00:51:46 GMT

A few weeks ago my baby's Arlo camera stopped recording when it should be. For instance, when he wakes there is obvious motion and sound. When I tried to troubleshoot online, I found the best thing was to delete the camera and then reinstall. I did this and it seemed to somewhat fix the problem, however, now it is doing it again. Is there something else I am missing or can do to troubleshoot this further? If not, and the only solution is to delete the camera and reinstall is there a guide because when I deleted it I had a heck of a time trying to get the camera to be recognized again. Thank you in advance.

Re: Arlo Baby Monitor No Longer Recording

TomMac — Thu, 28 Mar 2019 13:00:05 GMT

did you try a full reset ?

Hold in reset till the front led flashes ( about 10 secs ) , then re sync

Re: Arlo Baby Monitor No Longer Recording

HeyBeck1 — Fri, 29 Mar 2019 02:36:07 GMT

I did indeed try that and it has not helped, unfortunately.

Re: Arlo Baby Monitor No Longer Recording

JessicaP — Fri, 29 Mar 2019 14:59:52 GMT

Hi @HeyBeck1,

If the full reset doesn't work properly, contact our support team so they can help you out further. You can contact our team here: Arlo Support