topic Re: Arlo Baby - Monitoring Turned Off Every Day in Arlo Baby

Arlo Baby - Monitoring Turned Off Every Day

niko73 — Fri, 02 Nov 2018 16:09:50 GMT

Everyday, my arlo baby is disarmed from monitoring and i have to reset to to armed. any ideas what's wrong? I don't have any type of scheduling set. i just want it monitoring all the time.

Arlo Baby - Monitoring Turned Off Every Day

TomMac — Fri, 02 Nov 2018 16:10:05 GMT

I would uninstall it ( remove device ) and bring it back as new to eliminate any possible glitches

Also, may consider a factory reset to be sure all is good..and then bring back

Re: Arlo Baby - Monitoring Turned Off Every Day

Skijosh — Sun, 20 Jan 2019 15:01:49 GMT

I'm having the same issue. I've uninstalled the camera twice and done two factory resets and nothing is fixing the issue. Started in the last app update (not the one today).

Re: Arlo Baby - Monitoring Turned Off Every Day

ShayneS — Tue, 22 Jan 2019 21:16:43 GMT

@Skijosh

Have you tried contacting customer support regarding this issue? I have attached the link below for you - Arlo Tech Support

Re: Arlo Baby - Monitoring Turned Off Every Day

joshweiss16 — Mon, 04 Feb 2019 10:24:24 GMT

I'm having the same issue again too. I just did a warranty exchange. My first arlo stopped working all together after trying to reset it to fix this issue. After awhile it wouldn't record anything. Now the new one won't keep monitoring on either.

Re: Arlo Baby - Monitoring Turned Off Every Day

ShayneS — Mon, 04 Feb 2019 23:36:58 GMT

@joshweiss16

Is the firmware for the camera up to date?

Re: Arlo Baby - Monitoring Turned Off Every Day

joshweiss16 — Mon, 04 Feb 2019 17:29:06 GMT

Yes both the returned Arlo and the new Arlo both had their firmware updated.

Re: Arlo Baby - Monitoring Turned Off Every Day

Skijosh — Mon, 04 Feb 2019 20:06:47 GMT

mine are also up to date - but not sure why you are asking about base station since Arlo Baby connects natively to wifi on its own. I do have a base station for my other cameras.