topic Re: Arlo Baby Status Light and Night Light Randomly Turning On in Arlo Baby

Arlo Baby Status Light and Night Light Randomly Turning On

mservidio — Mon, 19 Aug 2019 20:56:41 GMT

The Arlo Baby Status Light and Night Light have been randomly turning on the past few evenings. I think this started occuring since the latest iOS app and potential firmware upgrade on the Arlo Baby cameras. Passwords I'm resetting now.

There should be a 2FA authentication for accessing cameras and also an ability to see which users/locations/devices logged in to view the cameras on Arlo. I'm highly doubtful that someone hacked in, but either way it's extremely creepy.

Disable Arlo Baby lights

Sullivrc — Thu, 25 Oct 2018 22:33:44 GMT

My Arlo Baby occasionally has its LED lights go off in the middle of the night (sometimes because of WiFi issues or because of other notifications). How can I disable this? I am obviously not in the room (that’s the whole point of the camera!) and instead it is flashing a strobe light on my sleeping baby (until it wakes her up). If I can’t find a solution I’m going to have to start using something else. Thanks

Re: Arlo Baby Status Light and Night Light Randomly Turning On

ShayneS — Thu, 25 Oct 2018 22:32:36 GMT

mservidio,

Have you tried to reboot the Arlo Baby & monitor again? Do you have the status LED turned off?

Re: Disable Arlo Baby lights

JessicaP — Thu, 25 Oct 2018 22:33:57 GMT

Hey @Sullivrc,

You can disable the Arlo Baby lights by going onto the app and click on the "lamp icon" on the live view. You can read more here about Arlo Baby lights: How do I use the Arlo Baby night light?

Re: Disable Arlo Baby lights

sarahsweet — Sun, 28 Oct 2018 08:44:44 GMT

I have the same issue- the status light blinks on sometimes during the night. It seems to coincide with the device going offline for firmware updates. Turning off the night light does not override this.

Re: Arlo Baby Status Light and Night Light Randomly Turning On

mservidio — Mon, 29 Oct 2018 03:22:54 GMT

Yes, rebooting hasn't helped. After a few more occurences, I realized that it's the purple light, for WiFi "too far away from the router". However, when this is happening, no other devices are having WiFi issues. I checked my access point, and there were no outages. Additionally, the access point is no further than 20 feet from the Arlo Baby.

Re: Arlo Baby Status Light and Night Light Randomly Turning On

ShayneS — Mon, 29 Oct 2018 15:16:38 GMT

mservidio,

What is the firmware version your Arlo Baby is currently running? It seems there may be some type of interference happening within the home recently. Are there any new devices located near the monitor?

Re: Arlo Baby Status Light and Night Light Randomly Turning On

mservidio — Wed, 31 Oct 2018 07:03:33 GMT

1.8.5.3_21226

I've not added any new devices to the network in several months. I'm in an apartment building though, so it's possible other networks are interfering.

Re: Arlo Baby Status Light and Night Light Randomly Turning On

ShayneS — Thu, 01 Nov 2018 15:21:15 GMT

mservidio,

Is it possible to move the Monitor closer to your router for testing purposes? To see if there may be interference from someones device(s) in that room/area.

Re: Arlo Baby Status Light and Night Light Randomly Turning On

Hamy16 — Wed, 23 Jan 2019 23:57:03 GMT

Has anyone been able to resolve this yet? My purple WiFi light is on as well but there’s no WiFi connectivity issues. I can still see everything on the camera in the app. So why is the purple light on? Restarting hasn’t worked. Please help.

Re: Arlo Baby Status Light and Night Light Randomly Turning On

ShayneS — Thu, 24 Jan 2019 00:10:11 GMT

@Hamy16

Have you tried to remove the camera from the settings & reinstall?

Re: Arlo Baby Status Light and Night Light Randomly Turning On

cnnn — Thu, 31 Jan 2019 07:33:20 GMT

Same issue here. I've even disabled the LED status in settings but still getting the purple light, which often wakes up the baby!

The Arlo is just 8 feet away from router with no obstacle. It shouldn't have any reason to light up the purple LED when my other wifi devices are showing good connection.

Re: Arlo Baby Status Light and Night Light Randomly Turning On

ShayneS — Thu, 31 Jan 2019 17:38:49 GMT

@cnnn

Is this purple light blinking or is it solid when on? I have provided an LED behavior article that may help.

What do the different LED behaviors on my Arlo Baby camera mean?

Re: Arlo Baby Status Light and Night Light Randomly Turning On

cnnn — Thu, 31 Jan 2019 17:58:50 GMT

It is solid purple. But my phone on the same WiFi was able to access internet. But I have all camera LED options off.

Re: Arlo Baby Status Light and Night Light Randomly Turning On

ShayneS — Thu, 31 Jan 2019 18:11:41 GMT

@cnnn

Have you tried to reboot the camera & test again? If that does not help, you can also try a factory reset on the device.

Re: Disable Arlo Baby lights

TooMuchTaurine — Wed, 27 Mar 2019 22:12:20 GMT

I agree this is a very short sighted design for a baby monitor, if there is no way to disable, I think my approach will be put some electrical tape over the led....

Re: Disable Arlo Baby lights

TooMuchTaurine — Wed, 27 Mar 2019 22:16:46 GMT

Just to be clear, occasionally the device will lose wifi or connection back to Arlo. I have no issue with this occasionally happening. What I'm complaining about is having the led flash on and off when it does lose connectivity. It wakes the baby up and it's not as if anyone is there to see the flashing light besides the baby! I'll know if it's lost internet connectivity anyway when I try to look at the monitor on my phone!.

Shortsighted design flaw

Re: Disable Arlo Baby lights

ShayneS — Thu, 28 Mar 2019 17:12:53 GMT

Hi @TooMuchTaurine

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Re: Disable Arlo Baby lights

TooMuchTaurine — Thu, 28 Mar 2019 21:25:53 GMT

Hey @ShayneS,

Not I haven't, as I said it's not technically a bug with the Arlo baby, just a really bad design flaw (maybe the developers/product owners never had kids before!)

Is there a product feedback forum?

Arlo baby flashing light in the middle of the night woke up my baby

Koveu — Fri, 05 Apr 2019 06:10:13 GMT

The live stream seemed stuck while my baby was crying. I walked into the room. The Arlo Baby camera was flashing purple or blueish lights (some sort of system update???). It was super bright and since the camera is set up close to my little one, it probably woke her up. I will wake up if such bright light is flashing above my head. What is going on??? I posted this not because it only happens once. I caught this a few times already and the past two incidents woke my baby up.