topic Re: Arlo baby excessive white noise / hissing in Arlo Baby

Arlo baby excessive white noise / hissing

Richard123456 — Thu, 10 Jan 2019 22:42:01 GMT

I have just bought the Arlo baby and have just started using it but in live mode and in baby monitoring made there is a constant hiss. I have turned the microphone sensitivity down to 2 but it doesn’t seem to make any difference.

Is there any way to remove the constant hissing which makes this almost impossible to use as a baby monitor, especially at night. I am sadly considering sending it back.

I have a nest cam and have no such problems with constant hissing.

Any help would be much appreciated.

Re: Arlo baby excessive white noise / hissing

steve_t — Fri, 11 Jan 2019 00:12:03 GMT

Does it make any difference where your camera is located? Does it make any difference if your phone/tablet (whatever you're using to monitor the camera) is on mobile data rather than on the same network as your Arlo Baby?

Re: Arlo baby excessive white noise / hissing

Ziguy — Mon, 14 Jan 2019 18:35:04 GMT

@steve_t Have the same issue in my Arlo Baby that I bought this week.
Does not matter the location, it always make the wite noise, I turned down the volume to 50% and its kinda better.
Integrated with homekit and oppening the camera thru it does not make the same noise, I belive that arlo app need some improving.

Re: Arlo baby excessive white noise / hissing

steve_t — Mon, 14 Jan 2019 21:54:58 GMT

Oh, that's very interesting. Do you get the noise when you view the Arlo Baby through the web client?

Re: Arlo baby excessive white noise / hissing

Ziguy — Tue, 15 Jan 2019 01:40:58 GMT

I have not trested out with the web client

Re: Arlo baby excessive white noise / hissing

Daniel2silver — Thu, 17 Jan 2019 05:07:44 GMT

I hear the excessive noise as well on the Arlo app. When using via Apple Home it works fine. Disappointing.