topic Re: Arlo Baby CVR with Multiple Accounts in Arlo Baby

Arlo Baby CVR with Multiple Accounts

vinzoda — Tue, 04 Jul 2017 02:04:19 GMT

Can anyone confirm that you can only view the CVR feature on the master account and not on any of the other accounts granted access to your Arlo account? I have an Arlo Baby setup and would like to view the CVR feature on both my wife's and my devices. We, currently, live stream using two separate accounts. At first attempt, it appears that I cannot also share the CVR feature like I do access.

I am running Firmware 1.9.0.28_13041

Re: Arlo Baby CVR with Multiple Accounts

jguerdat — Tue, 04 Jul 2017 13:45:43 GMT

I just tested this with my guest account with no problems. However, I do have the additional access rights enabled in Grant Access - does she?

Re: Arlo Baby CVR with Multiple Accounts

JamesC — Wed, 05 Jul 2017 22:37:36 GMT

vinzoda,

As jguerdat mentions above, the shared user should have access to CVR as well if the device is shared.

This isn't it's own special privilege in the Grant Access menu, it just comes along with sharing the device. Please let us know if you have any issues with this.

JamesC

Re: Arlo Baby CVR with Multiple Accounts

vinzoda — Thu, 06 Jul 2017 03:41:41 GMT

I got it working. I had to remove the Arlo Baby from the other phone then re-add it. After I did that then it worked. It's a fix although odd that I needed to do that.