topic Re: Display View Changed - Multi Cameras in Arlo Baby

Display View Changed - Multi Cameras

Mavin — Mon, 26 Nov 2018 16:24:01 GMT

We have 2 arlo baby cameras. Previously the two cameras would fill the screen nicely and we could view both kids easily.

With the latest app update the layout is designed as if we had 9 cameras but are only using 2 slots. Everything is tiny.

Please either go back to the old layout or let me customize how I view my cameras. Clearly this update was rolled out for those who have many arlo security cameras but is not a good option for those of us with Arlo Babies.

Display View Changed - Multi Cameras

steve_t — Mon, 26 Nov 2018 16:24:14 GMT

What device are you using?

Re: Display view: Multi cameras

ShayneS — Mon, 26 Nov 2018 16:25:22 GMT

Mavin

Can you provide a screenshot of what you are seeing.

Re: Display view: Multi cameras

Kannot — Tue, 27 Nov 2018 19:19:47 GMT

thats how it looks on ipad air 2

Re: Display View Changed - Multi Cameras

Beasley1 — Wed, 28 Nov 2018 12:28:54 GMT

Same issue with 3 cameras:

Re: Display View Changed - Multi Cameras

Steve88 — Thu, 29 Nov 2018 10:36:31 GMT

1 camera here.. this is what it looks like on an ipad... Ridiculous!!!

Re: Display View Changed - Multi Cameras

ShayneS — Thu, 29 Nov 2018 19:18:12 GMT

@Mavin @Kannot @Beasley1 @Steve88

Which Model iPad & iOS are you using with your Arlo Baby?

Re: Display View Changed - Multi Cameras

Kannot — Thu, 29 Nov 2018 19:25:11 GMT

iPad Air 2 16GB Wi-Fi MGLW2FD/A

ios: ios 12.1 (16B92)

Re: Display View Changed - Multi Cameras

Steve88 — Thu, 29 Nov 2018 19:43:57 GMT

10.5" ipad pro... ios 12.1

Re: Display view: Multi cameras

Beasley1 — Wed, 05 Dec 2018 13:38:55 GMT

Any info on why display changed and is anything being done to address?

Re: Display view: Multi cameras

JamesC — Wed, 05 Dec 2018 16:58:07 GMT

With recent app updates, design changes have been made in an effort to streamline the interface for ease of use. I understand in this case, it would be useful to allow some customization options to expand the size of the camera widget based on the number of cameras on your account. Thanks for bringing up this concern, I will pass this feedback along to the app team.

JamesC

Re: Display view: Multi cameras

treborriada — Wed, 12 Dec 2018 03:06:28 GMT

I also have this same issue and I’m sure along with thousands of others, I think it’s ridiculous to have made this change, obviously without considering the ramifications it incurs! Why doesn’t your team at least reach out, test, inquire, etc., with the beholders of this equipment, and even just maybe offer adjustments for us to choose how we view our camera or cameras! Fix it soon, soon, soon!

WHY?