topic Cannot connect via Wifi with new app version 2.6.0 in Arlo Baby

Cannot connect via Wifi with new app version 2.6.0

louie2637 — Wed, 24 Oct 2018 15:32:37 GMT

Updated to the new app version 2.6.0 and now I can't connect to my baby cams via wifi on the iPad. I was able to connect to the cams via my Android phone with wifi turned off and using the previous app version.

Re: Cannot connect via Wifi with new app version 2.6.0

Kellte2 — Wed, 24 Oct 2018 15:32:48 GMT

Yep. My functionality is completely broken over WiFi. Cannot connect to the baby cam over WiFi, only cellular.

What is going on, Arlo Dev Team? This is unbelievable.

Re: Cannot connect via Wifi with new app version 2.6.0

JessicaP — Wed, 24 Oct 2018 15:32:57 GMT

Hey @louie2637 and @Kellte2,

Have you tried to enable and then disable airplane mode? Do you receive an error when trying to connect via WiFi to see the Arlo Baby?

Re: Cannot connect via Wifi with new app version 2.6.0

louie2637 — Mon, 29 Oct 2018 09:07:34 GMT

Updating to the latest version 2.6.1 fixed the issue. All is better now. Thanks