topic Re: Arlo Baby - Sound and Volume in Arlo Baby

Arlo Baby - Sound and Volume

Yoinked — Wed, 15 Aug 2018 14:01:03 GMT

A few issues:

1. The volume control for the Speaker under Audio Settings - Speaker Volume within the iOS app doesn't actually update the volume. Push to Talk remains at a default loud volume despite the setting's value.

Does anyone have a workaround for this?

2. The vertical volume control slider for the Music is functional but tedious to use because the slider is so small, the hit area is basically the size of your finger/thumb, which makes the precision a nightmare to use. Try setting it to 5% volume. It's damn near impossible. Please redesign this to use a significantly larger vertical slider, or alternatively use a horizontal slider which fills the screen width.

Re: Arlo Baby - Sound and Volume

JamesC — Fri, 17 Aug 2018 18:21:55 GMT

Yoinked,

When you say it doesn't update the volume is the slider not remaining where it was set or are you saying the volume is the same regardless of what value you have the slider set to?

JamesC

Re: Arlo Baby - Sound and Volume

ChappyFinn — Fri, 17 Aug 2018 23:02:48 GMT

I notice the same issue where the beginning of a sound clip will be start at one volume and then after a few seconds will lower volume on its own. When on a loop this happens repeatedly. This only started lately like in the other thread where audio tracks don’t save to the list.

Re: Arlo Baby - Sound and Volume

Yoinked — Sat, 18 Aug 2018 07:44:13 GMT

The volume slider moves and remains where you leave it, however the speaker's output volume level remains unchanged. The slider effectively doesn't do what it's supposed to do. I can't find any way to adjust the volume of push to talk (which remains too loud, even when whispering).

Re: Arlo Baby - Sound and Volume

JamesC — Mon, 20 Aug 2018 19:28:03 GMT

Yoinked,

If you log in to the web client using a computer and change the setting from there, do you experience the same behavior? Does it actually adjust the volume?

JamesC

Arlo Baby - speaker volume won't change

Fromage_DimSum — Sat, 11 May 2019 19:51:48 GMT

Hi Arlo Community,

I have the same problem as referred in the following post "Arlo Baby Sound And Volume" dated August 15th 2018 :

https://community.arlo.com/t5/Arlo-Baby/Arlo-Baby-Sound-and-Volume/td-p/1624392

User Story: As a caring father, I want to be able to talk to my baby, located in its bedroom while I'm in a remote room of my place (the kitchen, which is just the next room from my baby room), so as to comfort and calm her down while my wife is on her way to give her milk.

Issue :

Whatever speaker level I set, the effective volume of the Arlo Baby speaker won't change

How to Reproduce the issue :

I log in to the Arlo Baby App using an iOS device or the Arlo web platform, I select my device, I go to the Device settings, then in Audio settings.

The Microphone and Speaker switches are on (green). I move the Speaker volume from 100% to 33%. The sliding bar moves from 100% to 33%

I go back to the Real Time control of the device, click the microphone icon to extend the speaking push-to-talk button, I press the push-to-talk button, and speak. The Arlo Baby speaker volume won't have a different volume level.

Note :

When I come back to the Audio Settings, the volume bar is at 33%

Whatever starting volume level and target volume level I try to achieve (including 0%) does not change the issue

Issue is the same either using the iOS app or the web app on the arlo website

Device version :

I'm using HW ver. 6 and Firmware version 1.9.3.0_791 (following the FW upgrade that occured upon first use)

Equipment just got purchased and delivered through Amazon FR (only listed official retailer in France)

Issue conditions :

Live streaming works well at 1080p, but the device is set at 480p

Wifi near the Arlo Baby works well with a 52Mbps internet downstream and 35Mbps upstream with low latency (4ms from major local internet hubs) tested on an iOS device

Arlo Baby has 100% battery level and is connected to the power adapter

All devices are on the same wifi and ethernet network

Re: Arlo Baby - speaker volume won't change

ShayneS — Mon, 13 May 2019 21:34:50 GMT

Hi @Fromage_DimSum

Have you tried to reboot your camera & test again? Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Re: Arlo Baby - speaker volume won't change

ShayneS — Thu, 16 May 2019 16:32:31 GMT

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.

Re: Arlo Baby - speaker volume won't change

WorldCup82 — Mon, 12 Aug 2019 06:02:31 GMT

Any update to this? I’m having the same issue...

Re: Arlo Baby - speaker volume won't change

ShayneS — Tue, 13 Aug 2019 21:06:19 GMT

Hi @WorldCup82

Can you provide some details regarding the issue you are experiencing?

Re: Arlo Baby - speaker volume won't change

WorldCup82 — Thu, 15 Aug 2019 21:54:40 GMT

When I use the voice to talk command... I press the button, and then talk... but I can’t control the volume that comes out of the Arlo.. it’s way too loud!! Anyone??

Re: Arlo Baby - speaker volume won't change

ShayneS — Thu, 15 Aug 2019 22:15:07 GMT

@WorldCup82

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Re: Arlo Baby - speaker volume won't change

WorldCup82 — Fri, 16 Aug 2019 02:04:08 GMT

Support was no help. They told me this is standard behavior and then tried to get me to reboot my camera. Why am I rebooting it if it’s standard behavior?

Intercom speaker volume can't be adjusted

numb15 — Sat, 05 Oct 2019 20:58:48 GMT

The volume on the Arlo baby monitor is responsive to the vertical volume slider in the app which is used to play the lullabies.

However, I have not been able to find a way to adjust the volume for the intercom function. I can't talk to my baby from the app to the monitor, the default volume on the monitor is way too loud and would startle him. This is a glaring oversight by Arlo that needs to be fixed.

Re: Intercom speaker volume can't be adjusted

ShayneS — Mon, 07 Oct 2019 22:58:54 GMT

Hi @numb15

Have you tried to use the music/lullaby vertical slider to adjust the volume for the push to talk feature?

Re: Arlo Baby - Sound and Volume

Claybro — Sun, 29 Dec 2019 02:04:07 GMT

Same issue, the push to talk button results in max volume output, regardless of the volume set in the app. Android/iPhone both.

Re: Intercom speaker volume can't be adjusted

Retired_Member — Fri, 24 Jan 2020 17:10:39 GMT

Same. Bloody stupid. Without volume control it can’t be used as it scares the living out of the baby you’re trying to talk to as it’s so loud. Arlo Support. Please advise when this will be fixed!!!

Re: Intercom speaker volume can't be adjusted

Retired_Member — Thu, 23 Jan 2020 23:39:42 GMT

Hi. Please advise when this is going to be fixed. Desperately need it!

Re: Intercom speaker volume can't be adjusted

Retired_Member — Thu, 23 Jan 2020 23:41:39 GMT

PS. Yes have tried the lullaby slider and also device-settings- audio settings - volume and no change. Have it set to 1% and still talk to baby volume comes out at 100%

Re: Intercom speaker volume can't be adjusted

ShayneS — Fri, 24 Jan 2020 17:34:07 GMT

Hi @Retired_Member

The Arlo development team is currently investigating this issue. I will provide an update as soon as we have more information to share with the community.