topic Re: Arlo Baby Pixelation in Arlo Baby

Arlo Baby Pixelation

Rexyi — Sun, 06 May 2018 02:21:34 GMT

Has anyone got a fix yet for bad pixelation from times to times? This is only on internal Wi-Fi and fine from external connection.
Bluetooth is turned off and have tried both 2.4 and 5.8hhz

Re: Arlo Baby Pixelation

steve_t — Sun, 06 May 2018 03:21:01 GMT

Wow. Haven't seen it that bad before. What router are you using?

Re: Arlo Baby Pixelation

Rexyi — Sun, 06 May 2018 05:57:03 GMT

I have the Arlo Baby connected to Apple airport express. With good connection.

Re: Arlo Baby Pixelation

Sye46 — Sun, 13 May 2018 14:21:31 GMT

Mine is terrible like that on google wifi. It’s a known bug and netgear will not address it.

Re: Arlo Baby Pixelation

TwinCitiesJHawk — Thu, 02 Aug 2018 11:17:43 GMT

Any resolution yet? Getting tired of this daily. Bluetooth off and 2/5ghz strong connections on a netgear x10 router with the same issues.

Re: Arlo Baby Pixelation

Yoinked — Wed, 15 Aug 2018 13:43:54 GMT

Please address this Netgear.

Re: Arlo Baby Pixelation

Yoinked — Sat, 18 Aug 2018 07:53:28 GMT

I've switched to using the Apple Homekit app for viewing. When on the same WiFi network as Arlo, the live streaming quality is vastly superior than the Arlo app's pixellated video. I don't know if Homekit is using direct streaming or going over the internet, but either way it's superior. Also, the Homekit app is stable unlike the iOS Arlo app that crashes often.

Re: Arlo Baby Pixelation

Sye46 — Sat, 18 Aug 2018 13:30:19 GMT

I was using HomeKit too until I ran into this issue that is still not resolved from Arlo

https://community.netgear.com/t5/Arlo-Baby/Arlo-Baby-HomeKit/td-p/1605355

Netgear don’t seem to care about fixing bugs. They just want to sell products and hope people don’t know about these issues.

Re: Arlo Baby Pixelation

Sye46 — Mon, 10 Sep 2018 15:10:21 GMT

Bump

Re: Arlo Baby Pixelation

JamesC — Thu, 18 Oct 2018 15:31:16 GMT

New firmware has been made available that should help with the pixilation issue being discussed here. Take a look at these firmware release notes and make sure your Arlo Baby is up to date with the latest version: Arlo Baby - 1.8.5.3_21226- 17th October 2018

JamesC