topic Re: Arlo Baby Always Listening with TWO cameras in Arlo Baby

Audio when viewing multiple feeds

Simondj — Sun, 14 May 2017 03:26:47 GMT

Is it possible to view 2 camera feeds (1 per child) at the same time? If so, is there audio from each camera?

All other baby monitors I have seen either have a split screen view with no audio or they switch back and forth the two cameras and audio. I want to be able to hear both at the same time using 1 viewing device.

Re: Audio when viewing multiple feeds

jguerdat — Sun, 14 May 2017 10:30:28 GMT

It's not released yet so we don't know. I'd think so but can't be sure.

Edit: My bad - it's released. I still think so but someone else will have to respond if they have multiple cameras.

Re: Audio when viewing multiple feeds

JamesC — Tue, 16 May 2017 22:16:51 GMT

Simondj,

Yes, you can view 2 camera feeds and hear audio for both streams.

JamesC

Arlo Baby Always Listening with TWO cameras

I-spy — Sun, 06 May 2018 17:00:13 GMT

Does Always Listening feature in the Arlo Baby support TWO cameras at the same time (i.e. monitoring 2 kids' rooms at night)?

i-SpY

Re: Arlo Baby Always Listening with TWO cameras

JamesC — Mon, 07 May 2018 15:30:15 GMT

I-spy,

Yes, you can view 2 camera feeds and hear audio for both streams.

JamesC

Re: Arlo Baby Always Listening with TWO cameras

I-spy — Mon, 07 May 2018 16:25:07 GMT

Thanks, James

But how about the Always Listening feature? Could I hear the audio on BOTH cameras at the same time when the screen is locked? I tried to enable BOTH cameras (by clicking the Speaker icon on the top left) but looks like only able to listen to one.

Any thoughts?

i-SpY

Re: Arlo Baby Always Listening with TWO cameras

I-spy — Tue, 08 May 2018 17:43:41 GMT

Hi James,

Any feedback?

i-SpY

Re: Arlo Baby Always Listening with TWO cameras

JamesC — Tue, 08 May 2018 18:35:11 GMT

I-spy,

I tested the Always Listening Feature with 2 Arlo Baby cameras and had no problems enabling the feature for both cameras simultaneously. What indication are you seeing that suggests this isn't working?

JamesC

Re: Arlo Baby Always Listening with TWO cameras

I-spy — Tue, 08 May 2018 18:42:39 GMT

Thanks, James

I also enabled BOTH cameras by clicking the speaker icon (top left) but only able to get sound from ONE room (tried live streaming also and video/audio are working so I know that camera HW is good).

Could you confim you can hear SOUND from BOTH carmeras with Always Listening feature enable when the screen is off/the phone is locked?

i-SpY

Re: Arlo Baby Always Listening with TWO cameras

JamesC — Wed, 09 May 2018 15:32:40 GMT

I-spy,

I tested this and I'm hearing sound from both cameras using the Always Listening feature. What device are you using? Are you sure you're only receiving sound from one camera?

JamesC

Re: Arlo Baby Always Listening with TWO cameras

I-spy — Wed, 09 May 2018 19:52:47 GMT

Hi James,

I am using iPhone X. The same problem happend we my iPad Air 2 also.

When you did the test for the Always Listening on the TWO cameras, did you have the phone screen off (as this is what the Always Listening feature intended for)?

i-SpY

Re: Arlo Baby Always Listening with TWO cameras

JamesC — Thu, 10 May 2018 17:16:26 GMT

I-spy,

I'll run this by QA and see what I can find out about the expected behavior. I'll provide an update as soon as I can.

JamesC

Re: Arlo Baby Always Listening with TWO cameras

I-spy — Fri, 11 May 2018 17:03:47 GMT

Hi James,

Thanks! Any news yet? The Always Listening feature is a key baby monitor feature and that's also the reason I picked up the Arlo Baby instead of Logi Circle 2.

Cheers,

i-SpY

Re: Arlo Baby Always Listening with TWO cameras

I-spy — Sun, 20 May 2018 23:50:56 GMT

James,

Any feedback?

i-SpY

Re: Arlo Baby Always Listening with TWO cameras

I-spy — Fri, 08 Jun 2018 05:17:22 GMT

JamesC,

Still waiting for your feedback, it has been almost a month already.

Re: Arlo Baby Always Listening with TWO cameras

JamesC — Fri, 08 Jun 2018 20:56:32 GMT

I-spy,

I apologize for the long delay, it appears that iOS and Android may behave differently in regard to the always listening feature. I'm currently seeking clarification as to which is the correct behavior. I'll provide an update as soon as I can.

JamesC

Re: Arlo Baby Always Listening with TWO cameras

I-spy — Sun, 24 Jun 2018 00:46:27 GMT

James C,

It has been 5 to 6 weeks since this issue happend. Do you have any update? Should I give up?

i-SpY

Re: Arlo Baby Always Listening with TWO cameras

I-spy — Wed, 11 Jul 2018 05:12:14 GMT

James C,

Over 2 months already, any feedback on the issue? Should I assume Arlo Baby is NOT compatiable with iPhone and move on to other supplier?

i-SpY

Re: Arlo Baby Always Listening with TWO cameras

JamesC — Wed, 11 Jul 2018 15:40:25 GMT

I-spy,

At this time, the iOS mobile app will only support the Always Listening feature with one Arlo Baby device at a time. If you would like to see this feature enhanced in the future, I recommend visiting the Arlo Idea Exchange and posting an idea there where the development team can view and consider the idea for possible future implementation.

JamesC

Re: Arlo Baby Always Listening with TWO cameras

I-spy — Wed, 11 Jul 2018 23:53:44 GMT

Hi James C,

Does that mean the Andriod Apps (i.e. Kindle Fire 7 tablet) can support Always Listening Feature with TWO Arlo Baby at the SAME time for continue monitoring? Could you please double confirm? This is VERY important and I do NOT want to have another surprise later on.

i-SpY