topic Re: Arlo Baby Push to Talk no longer working in Arlo Baby

Arlo Baby Push to Talk no longer working

ArloIoT — Tue, 10 Apr 2018 10:44:32 GMT

Arlo Baby Push to Talk no longer working. No sound is heard when you use Push to Talk.

iPhone X, iOS 11.3
App version 2.4.9
Device firmware 1.8.4.5_18322

Re: Arlo Baby Push to Talk no longer working

TomMac — Tue, 10 Apr 2018 11:16:35 GMT

Contact Netgear Support... seems to be a few issues with ios 11

https://www.arlo.com/en-us/support/contact.aspx

Be interesting as to what you find out

Re: Arlo Baby Push to Talk no longer working

JamesC — Wed, 11 Apr 2018 15:53:13 GMT

ArloIoT,

The engineering team is currently investigating an issue with using push to talk with the Arlo mobile app using iOS 11.3.

I will post an update when I have more information.

JamesC

Re: Arlo Baby Push to Talk no longer working

Altaf — Sat, 14 Apr 2018 17:16:48 GMT

I have the same issue with Arlo Pro using iPhone X on 11.3
Push to talk does not work.
It does work well on iPhone 8

Is there a fix coming up for iPhone X ?

Re: Arlo Baby Push to Talk no longer working

Aleksandrjack — Thu, 19 Apr 2018 02:58:37 GMT

I just got the baby monitor and the voice commands don’t work either with my I phone x please fix this.

Re: Arlo Baby Push to Talk no longer working

JamesC — Wed, 25 Apr 2018 15:26:33 GMT

We apologize for the frustration/inconvenience this has caused. The engineering team is working hard toward a resolution for this issue. I do not currently have an ETA for a fix but will provide any new information I receive as soon as possible.

JamesC

Re: Arlo Baby Push to Talk no longer working

Nich_C — Wed, 25 Apr 2018 23:06:40 GMT

The push to talk function is not working on my Arlo Baby as well. It has worked in the past, and not sure when it stopped working for me. I found out it does not work when I tried to use it a few nights ago. I use Arlo with an iPad and occasionally an iPhone 6

Re: Arlo Baby Push to Talk no longer working

JamesC — Mon, 14 May 2018 16:17:03 GMT

An update for the Arlo iOS mobile app has been released that addresses the issue with the push to talk feature. Please make sure you have the latest version of the Arlo mobile app downloaded and installed from the iOS app store.

Release Notes - iOS App 2.5.0 - 13th May 2018

If you continue to experience this issue. Please let us know.

JamesC

Re: Arlo Baby Push to Talk no longer working

ArloIoT — Mon, 14 May 2018 18:56:46 GMT

So far, so good. Push to talk is working now as is background audio. Connectivity seems to be solid too and the videos are playing with the correct duration...