topic Can’t connect to media system in Arlo Baby

Can’t connect to media system

Emcaz79 — Sat, 17 Mar 2018 23:24:37 GMT

We just bought the Arlo Baby and have been loving it but we keep getting a problem establishing a connection with media server message, , today is the second day it’s been like this. Any help or ideas on how we can fix this? Thank you!!

Re: Can’t connect to media system

JamesC — Mon, 19 Mar 2018 17:00:44 GMT

Emcaz79,

Consider rebooting your Arlo Baby camera. Log in to your Arlo account and navigate to Settings > My Devices > Arlo Baby > Device Settings > Restart

Allow your Arlo Baby to come back online and check to see if you still experience the same behavior.

JamesC

Re: Can’t connect to media system

IAMSAMMICH — Tue, 20 Mar 2018 12:01:54 GMT

James, while that may be a solution in the short term, that’s not a long term fix. I’ve had mine for about 4 months and constantly have to restart the camera and sometime remove and re add the camera. My suggestion is to return the camera before you get stuck in a situation where you lay your newborn to sleep and can’t get a live stream because it won’t connect to media server.