https://community.arlo.com/t5/Arlo-Audio-Doorbell/doorbell-n-chime-not-listed-on-phone-app/m-p/1657725#M824 <P>rbrtskrn,</P> <P>&nbsp;</P> <P>Are you logged in to your mobile device using the primary account or a shared account? Do you have the latest version of the app installed from the app store?</P> <P>&nbsp;</P> <P>JamesC</P> Mon, 03 Dec 2018 16:47:23 GMT JamesC 2018-12-03T16:47:23Z https://community.arlo.com/t5/Arlo-Audio-Doorbell/doorbell-n-chime-not-listed-on-phone-app/m-p/1657590#M817 <P>online account shows access to doorbell and chime but its not list on my phone app, why?</P> Mon, 03 Dec 2018 16:48:21 GMT https://community.arlo.com/t5/Arlo-Audio-Doorbell/doorbell-n-chime-not-listed-on-phone-app/m-p/1657590#M817 rbrtskrn 2018-12-03T16:48:21Z https://community.arlo.com/t5/Arlo-Audio-Doorbell/doorbell-n-chime-not-listed-on-phone-app/m-p/1657725#M824 <P>rbrtskrn,</P> <P>&nbsp;</P> <P>Are you logged in to your mobile device using the primary account or a shared account? Do you have the latest version of the app installed from the app store?</P> <P>&nbsp;</P> <P>JamesC</P> Mon, 03 Dec 2018 16:47:23 GMT https://community.arlo.com/t5/Arlo-Audio-Doorbell/doorbell-n-chime-not-listed-on-phone-app/m-p/1657725#M824 JamesC 2018-12-03T16:47:23Z