topic Re: Touch ID duplication in Arlo Audio Doorbell

Touch ID duplication

Nanookie — Mon, 26 Nov 2018 05:31:30 GMT

On my iPhone, I have touch ID activated. I also activated it on my arlo application. When my doorbell rights, I have to access my phone using touch ID, but then again, when the arlo application lauches and I want to answer doorbell, touch ID goes off again. So i'm having to "touch ID" twice, to answer doorbell. If I de-activate touch ID on the arlo application, would it bypass "login" credentials when I open application answering doorbell? I dont think I understand why i'm getting hit twice.

Re: Touch ID duplication

JamesC — Mon, 26 Nov 2018 17:54:50 GMT

Nanookie,

If you disable Touch ID for the Arlo mobile app, you will stay logged in unless you explicitly log out of the mobile app.

For more information on Touch Id, take a look here: How do I use iPhone fingerprint authentication to automatically log in to my Arlo app?

JamesC