https://community.arlo.com/t5/Arlo-Audio-Doorbell/Unable-to-join-the-network-Arlo-IcSH/m-p/1929139#M5677 <P>Hi, I am trying to a a Alro Chime 2 to my existing base station. All was work fine, however due to a power outage I am trying to re-add my device. However, after I scan the QR code and plug in the Chime 2 to the power outlet and the white light disappears I get the error message “Unable to join network “Arlo_IcSH”. Does anyone have any suggestions of why this is happening? Thanks in advance.</P> Sun, 24 Sep 2023 10:09:19 GMT RDBrowning 2023-09-24T10:09:19Z https://community.arlo.com/t5/Arlo-Audio-Doorbell/Unable-to-join-the-network-Arlo-IcSH/m-p/1929139#M5677 <P>Hi, I am trying to a a Alro Chime 2 to my existing base station. All was work fine, however due to a power outage I am trying to re-add my device. However, after I scan the QR code and plug in the Chime 2 to the power outlet and the white light disappears I get the error message “Unable to join network “Arlo_IcSH”. Does anyone have any suggestions of why this is happening? Thanks in advance.</P> Sun, 24 Sep 2023 10:09:19 GMT https://community.arlo.com/t5/Arlo-Audio-Doorbell/Unable-to-join-the-network-Arlo-IcSH/m-p/1929139#M5677 RDBrowning 2023-09-24T10:09:19Z https://community.arlo.com/t5/Arlo-Audio-Doorbell/Unable-to-join-the-network-Arlo-IcSH/m-p/1929152#M5678 <P>While that may be an issue with the phone, have you tried resetting the chime?</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000061879/How-do-I-reset-my-Arlo-Chime-or-Chime-2" target="_blank">https://kb.arlo.com/000061879/How-do-I-reset-my-Arlo-Chime-or-Chime-2</A></P> Sun, 24 Sep 2023 13:21:03 GMT https://community.arlo.com/t5/Arlo-Audio-Doorbell/Unable-to-join-the-network-Arlo-IcSH/m-p/1929152#M5678 jguerdat 2023-09-24T13:21:03Z https://community.arlo.com/t5/Arlo-Audio-Doorbell/Unable-to-join-the-network-Arlo-IcSH/m-p/1929177#M5679 <P>Perfect! That worked for me thanks. <span class="lia-unicode-emoji" title=":thumbs_up:">👍🏻</span></P> Sun, 24 Sep 2023 19:18:31 GMT https://community.arlo.com/t5/Arlo-Audio-Doorbell/Unable-to-join-the-network-Arlo-IcSH/m-p/1929177#M5679 RDBrowning 2023-09-24T19:18:31Z