topic Re: Doorbell ring tone randomly plays on my Samsung Galaxy S23 Ultra. in Arlo Audio Doorbell

Doorbell ring tone randomly plays on my Samsung Galaxy S23 Ultra.

Kepeli — Mon, 17 Apr 2023 23:21:20 GMT

I've had the doorbell for about five months with no issue and the phone I've had since February. Over the last 2 days the doorbell ring tone randomly plays on my phone with nobody at the door there is also no option to accept or decline the ring. I've restarted my phone which didn't help. Any advice?

Re: Doorbell ring tone randomly plays on my Samsung Galaxy S23 Ultra.

ShayneS — Thu, 20 Apr 2023 18:50:07 GMT

HI @Kepeli

Have you tried rebooting the doorbell?

Which version of the Arlo app do you have installed on your phone?

Re: Doorbell ring tone randomly plays on my Samsung Galaxy S23 Ultra.

Kepeli — Thu, 20 Apr 2023 19:23:03 GMT

App version is 4.3.1_28528. It went on for 2 days, it may have stopped now it's been a couple of days now. I'll reboot the doorbell, didn't know I could.

Re: Doorbell ring tone randomly plays on my Samsung Galaxy S23 Ultra.

ShayneS — Thu, 20 Apr 2023 20:24:19 GMT

Okay, let me know how it goes and I will continue to look in to this.